Solutions / Customer service managers

Video engagement for customer service

Enhance the user experience and build consumer loyalty with professional and interactive online events and video content.

Find out how will improve customer service with Watchity’s video engagement platform

Thanks to the appearance, reach and participation of the streaming events made with Watchity, you will be able to reinforce your customer service strategies with better content.

More brand recall

Your customers will remember your brand thanks to fully customized content.

More loyalty

You will encourage repeat purchase intent and increase customer loyalty.

More optimization

You will optimize resources and reduce tasks thanks to an integrated platform.

Customer service

Delight and retain your customers with video

Encourage regular use and repetitive purhcases with events and content created by the customer service area.

  • Webinars
  • Video tutorials
  • Video FAQs
  • Video polls
  • Workshops
  • Showrooms
Online training

Energize online training with video

Boost employee and partner development with online training based on more professional content and more participative sessions.

  • New procedures
  • Corporate tools
  • Recorded courses
  • Commercial training
  • Technical training
  • Partner training

Types of events you can create with Watchity for customer service

With Watchity’s versatility, you will be able to create a continuous schedule of live events and on-demand content in the formats and channels best suited to your goals and audiences.

Case study

Wolkswagen Spain

Volkswagen Group España Distribución

Discover how Volkswagen Group España Distribución transforms the after-sales training to its network of Dealers and Official Services to a digital format.

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