Build deeper connections with consumers, increase customer satisfaction, reduce churn and boost upsell with live video-based customer service.
Reduce onboarding time and costs with live webinars for complex products.
Train your support teams and your dealer network to become product experts.
Deliver proactive live sessions with new feature demos and process walkthroughs.
Record live interviews and panel discussions to drive traffic to your website.
Create big events for customers that reinforce their commitment with your brand.
Be in contact with your customers and create more interaction.
Create live streaming sessions with product experts to introduce new product and services to your customers.
By recording webinars and training sessions and giving users access to a centralized video repository you’ll encourage self-service.
Create a constant cadence of informative live sessions solving any possible doubt or problem your customers could have.
Show users exactly what they need to accomplish their goals with your product and make the difference for customers who abandon your product early.
Create recurrent training webinars for consumers that have acquired your complex-to-use products and reduce the learning curve.
Use the most appropriate social network to reach your consumers with live streaming sessions showing how you create the products they love.
Cement your position with your community of users by being open answering questions, gathering feedback and acting accordingly.
Take profit of training webinars and social media events to launch discounts and especial offers for complementary products.
Conduct step-by-step onboarding sessions for large user groups combining live training with recorded case study and product how-to videos.
Create webinars solving the common topics and issues that your customers inform in your ticketing system.
Group customers than end their contract in the upcoming weeks and create for them live sessions to introduce new features and offer renewal discounts.
Organize webinars to introduce your customers related services and features that can enhance the performance of the product.
A few clicks and your event is up and running, without integrations and complex connections. Anyone in your team will be able to use it.
With one single platform you will create and manage webinars, virtual and hybrid events, or any other format you need.
Break free from the expensive external production services and create much more events than before.
Watchity’s covers all the steps in the event lifecycle so you will substitute several tools by one single and complete platform.
Book a demo with a product expert and let us show you how our platform will transform your customer service through great online events.
Volkswagen Group España Distribución after-sales transforms the training of its after-sales team to the digital format without losing its brand image.