Build deeper connections with consumers, increase customer satisfaction, reduce churn and boost upsells with video-based customer service.
Reduce onboarding time and costs with live webinars for complex products.
Train your support teams and your dealer network to become product experts.
Deliver proactive live sessions with new feature demos and process walkthroughs.
Record live interviews and panel discussions to drive traffic to your website.
Create big events for customers that reinforce their commitment with your brand.
Be in contact with your customers and create more interaction.
Create live streaming sessions with product experts to introduce new products and services to your customers.
Record webinars and training sessions and give users access to a centralized video repository to encourage self-service.
Create a constant flow of informative live sessions solving any possible doubt your customers have.
Show users how to accomplish their goals with your product. Make the difference for customers who abandon your product early.
Reduce the learning curve of consumers for complex-to-use products with training webinars .
Use social media to reach your consumers and show them how you create the products they love.
Cement your position with your community of users by answering questions, gathering feedback and acting accordingly.
Use training webinars and social media events to launch discounts and special offers for complementary products.
Conduct step-by-step onboarding sessions for large user groups. Combine live training with recorded case studies and how-to videos.
Create webinars solving the common topics and issues that your customers inform in your ticketing system.
Create live sessions for customers with near expiration date. Introduce new features and offer renewal discounts.
Organize webinars to present new services and features that can enhance the performance of the product.
A few clicks and your event is up and running, without integrations and complex connections. Anyone in your team will be able to use it.
With one single platform you will create and manage webinars, virtual and hybrid events, or any other format you need.
Break free from the expensive external production services and create much more events than before.
Watchity’s covers all the steps in the event lifecycle so you will substitute several tools by one single and complete platform.
How Volkswagen Group España Distribución manages dealer network online training.