Customer loyalty-building
The best solution to empower your customer service
Manage your own audiovisual platform to create customer service content, improve the customer experience and enhance attention before, during and after the purchase.
Turn your customer service into a complete experience
Improve your company's customer experience throughout the sales cycle and become a benchmark in customer service.
Humanize your brand
Make your consumers see your brand as an ally and help them optimize the use of your products to get the most out of them.
Build customer loyalty
Generate a constant flow of useful content for your consumers in order to build loyalty and make them choose you over your competitors.
Amplify support
Create a multi-channel support and content strategy to help your customers regardless of where they are or how they want to communicate.
Create any type of content format
Webinars
Create interactive webinars with up to 10 participants and unlimited audiences for any purpose, with registration, reminders and audience participation.
Use all the interaction elements offered by the platform to interact with your audiences and make them live a unique and memorable experience so they remember your brand.
Questions and answers
Share Q&A sessions so your customers can ask you questions through the interaction elements and address their concerns.
You can also produce the sessions in advance by answering the most frequently asked questions and share them as on-demand video so that viewers can watch them on-demand.
On demand video
Produce videos with professional production software and add graphic elements that represent your brand image so your audience can quickly identify your content.
Create a library of on-demand content so your customers can access it at any time and from anywhere to solve any questions or problems they may have quickly.
Perfect for any use case
Create a perfect customer service strategy
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Video production
Easily produce professional-looking webinars, videos and any other type of streaming media format.
Customize content by adding graphic elements according to your brand (backgrounds, logos, letterings) and generate dynamism with automatic scene control.
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Embed in your website
Integrate content into your own website using an embed code and offer your audience a complete viewing experience to keep them engaged.
Watchity takes care of scalability for large volumes of viewers, multi-device support and access from other countries.
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Auto-recording
Watchity automatically records your productions so you can immediately reuse all the content generated. In addition, your viewers will be able to replay any part of the event, pause the broadcast and pick up right where they left off, or watch it again in its entirely.
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Multimedia repository
Manage all type of multimedia content such as videos or images. Upload files, convert formats, add metadata and classify them into collections.
Centralize all content and resources used by your team members so everyone knows where to look for them and how to use them in their productions.
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Interaction components
Energize your live sessions and boost audience participation with Watchity’s built-in interaction components. Use the interactive chat to generate conversation, activate Q&As, collect audience opinion using polls and add call-to-actions at the end of the session.
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Video analytics
With video analytics tools you will get detailed information about audience behavior during your sessions.
Discover information such as the evolution of the number of viewers during each session, countries of origin and devices used. Also find out how on-demand videos are consumed.
Customer service-related articles
Watchity at ISE 2023
Next week Watchity will be exhibiting at ISE 2023, the international reference audiovisual congress that, after being held for 16 years in Amsterdam...
Read more
Watchity at Madrid Tech Show 2022
We announce that Watchity will be an exhibitor at Madrid Tech Show 2022, the event of reference for professionals and managers in the cloud...
Read more
All You Need to Know to Create your...
Webinars are a powerful tool that allows you to achieve several goals for your company. From getting leads to training your audience or improving the...
Read more
Configure the Landing page of your event
According to marketing, a landing page is a web page designed specifically to convert visitors into leads. At Watchity, we have used this premise to...
Read more
Watchity at ISE 2023
Next week Watchity will be exhibiting at ISE 2023, the international reference audiovisual congress that, after being held for 16 years in Amsterdam, will take place for the second consecutive year...
Read more
Watchity at Madrid Tech Show 2022
We announce that Watchity will be an exhibitor at Madrid Tech Show 2022, the event of reference for professionals and managers in the cloud, cybersecurity, big data, AI, data center, eCommerce and...
Read more
All You Need to Know to Create your First Webinar
Webinars are a powerful tool that allows you to achieve several goals for your company. From getting leads to training your audience or improving the image of your brand, increasing the loyalty of...
Read more
Configure the Landing page of your event
According to marketing, a landing page is a web page designed specifically to convert visitors into leads. At Watchity, we have used this premise to develop our own landings editor for your corporate...
Read more
Discover Watchity in full
Engage
Enrich your events with an interactive and participatory experience from start to finish.
Manage your audiovisual platform with Watchity
Try a free version by yourself or arrange a demo so that we can present it to you in a personalised session adapted to your needs.
